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COOKIES POLICY

The entity: CONFORT HOTELES SA CIF / Nif: A07060502. Web: WWW.CONFORTHOTELES.COM. Address: CALLE COSTA RICA Nº21 LOCAL 2 07014 PALMA DE MALLORCA, BALEARES. Email address: administracion@conforthoteles.com informs you that in accordance with article 22.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI) expressly informs to the user that this website: uses its own and third-party 'cookies' to offer a better experience and service. By browsing or using our services, the user expressly accepts our use of 'cookies'. However, the user has the option to prevent the generation of 'cookies' and their elimination by selecting the corresponding option in their browser. If you block the use of 'cookies' in your browser, some services or functionalities of the website may not be available.

A) Own Cookies are understood to be: Those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

What is a 'cookie'?

A 'cookie' is a file that is downloaded from websites, and that certain web pages send to the browser and that are stored in the user's terminal, which can be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as the language and preferred options, which can allow you to retrieve information about the navigation that is carried out from your computer, in this way it is intended to facilitate your next visit and make the site is more useful by personalizing its content.

How are 'cookies' used?

By browsing this website, the user is accepting that 'cookies' can be installed on their terminal and that they allow us to know the following information:

• Statistical information on the use of the website

• The user's login to keep the session active on the web

• The preferred web format for access from mobile devices.

• The latest searches made in the web services and personalization data of these services.

• Information about the advertisements displayed to the user.

• Information on the surveys in which the user has participated.

• Data of the connection with social networks for users who access with their Facebook or Twitter user.

Types of 'cookies' used

1-This website uses both temporary session cookies and permanent cookies. Session 'cookies' store data only while the user accesses the web and permanent 'cookies' store data in the terminal so that they are accessed and used in more than one session. They are usually used to store information that is only interested in keeping for the provision of the service requested by the user on a single occasion.

Depending on the purpose for which the data obtained through the 'cookies' are processed, the website may use:

Technical cookies

2-Technical cookies: They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make the request for registration or participation in an event, use security elements during navigation, store content to broadcasting videos or sound or sharing content through social networks.

Personalization cookies

3-Personalization cookies: They are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which they access the service, the regional configuration from where you access the service, the geolocation of the terminal and the regional configuration from where you access the service.

Advertising cookies:

4-Advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided on the basis of to criteria such as edited content or how often ads are shown.

Behavioral advertising cookies:

5-Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. . These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Statistical analysis cookies:

6-Statistical analysis cookies.-They are those that allow the monitoring and analysis of user behavior on websites. The information collected through this type of 'cookies' is used to measure the activity of the websites, application or platform and for the preparation of navigation profiles of the users of said sites, in order to introduce improvements in the service. based on the usage data made by users.

- Third party cookies

B) Third-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. On some web pages you can install third-party 'cookies' that allow you to manage and improve the services offered. For example, statistical services from Google Analytics and Comscore.

The Entity uses the following cookies on this website, which are detailed below:

Own Cookie: PHPSESSID Information: Session Cookie Duration Technical Cookie. Strictly necessary .. Purpose: This cookie is used by the PHP encryption language to allow SESSION variables to be saved on the web server. These cookies are essential for the functioning of the website.

Own Cookie: HS Information: Session Cookie Duration Technical Cookie. Purpose: These cookies are used to save the acceptance of the cookie policy of this site.

Own Cookie: SVSESSION Information: Duration of a persistent 2-year cookie .. Technical Cookie. Strictly necessary. Purpose: This cookie is used by the PHP language to allow the SESSION variables to be saved on the web server. This cookie lasts for the duration of the session and is essential for the operation of the web.

How to manage 'cookies' in the browser?

The user has the option of allowing, blocking or eliminating the 'cookies' installed on his computer by configuring the options of the browser installed on his terminal:

How to manage cookies on computers

If you want to allow the use of cookies on our site, please follow the following instructions.

Google Chrome

1. When you open the browser, click on 'tools' at the top and select the 'options' tab

2. Within options, click on 'privacy'.

3. Check 'allow the administration of cookies'.

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

1. When you open the browser, click 'tools' at the top and select the 'options' tab.

2. Check the 'Privacy' tab making sure it is configured with a medium or lower security level.

3. If the Internet configuration is not medium, cookies will be blocked.

Mozilla Firefox

1. When you open the browser, click 'tools' at the top and select the 'options' tab.

2. Select the Privacy icon.

3. Click on cookies, and mark: 'allow the installation of cookies'.

Safari

1. When you open the browser, click 'tools' at the top and select the 'options' tab.

2. Click on the 'Security' tab and check if the option 'Block access to third-party cookies' is checked or not.

3. Click on 'save'.

The installation of cookies on Mac

If you have a Mac and you want to allow access to our cookies on your computer, please follow the instructions below:

Microsoft Internet Explorer 5.0 on OSX

1. Go to 'Explorer' and select 'Preferences' in the navigation bar.

2. Scroll down until you see 'Cookies' just below received files.

3. Check 'Don't ask again'.

Safari on OSX

1. Enter Safari and select 'Preferences' in the navigation bar.

2.Click on the 'Security' tab and check the option 'accept cookies'.

3. Select the option: 'Only from the current site where I am browsing'.

Mozilla and Netscape on OSX.

1. Enter 'Mozilla' or 'Netscape' and at the top of your browser, check the 'Preferences' option

2. Scroll down until you see 'Cookies' just below 'Privacy and Security'.

3. Check the option 'Allow access of cookies only from the current site'

Opera

1. Enter 'Opera' and select 'Menu' and 'Settings' in the navigation bar.

2. Select 'Preferences' and click on the 'Advanced' tab.

3. Check the option 'Accept cookies' If you block the use of 'cookies' in your browser, some services or functionalities of the website may not be available.

In some browsers, specific rules can be configured to manage 'cookies' per website, which offers more precise control over privacy. This means that 'cookies' can be disabled from all sites except those that are trusted.

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